myMB

myMB App: Your Dedicated Mercedes-Benz Ownership Portal

The myMB app is an official mobile platform from Cycle & Carriage, designed specifically for Mercedes-Benz owners to manage their vehicle's aftersales care and services.  myMBlication centralizes essential ownership tasks, transforming your smartphone into a direct portal to authorized dealership services. With myMB, users gain streamlined access to service history, maintenance booking, and exclusive benefits, making it a practical tool for maintaining their vehicle’s performance and value. The primary purpose of myMB is to simplify and enhance the luxury car ownership experience by putting critical information and convenient scheduling directly in the owner’s hands.

Direct Service Booking with Live Availability

Users begin by accessing the service booking section within the myMB app. The interface displays real-time availability from their authorized Cycle & Carriage service center, allowing owners to select a date and time that fits their schedule. After choosing a service type, users confirm their vehicle details and provide any specific notes for the technicians. The myMB system processes this request and delivers an instant confirmation, which is stored within  myMB. This direct workflow eliminates phone calls and streamlines the entire process of scheduling essential maintenance.

Comprehensive Vehicle Service History Tracking

This function provides a digital logbook accessible directly through the myMB application. Owners can view a detailed history of all completed services, including the exact date of the last service, the recorded mileage at that time, and the date of the last battery change. By consolidating this information, myMB allows users to monitor their vehicle’s maintenance timeline accurately. This is crucial for planning future services and understanding the car’s upkeep, ensuring it remains in peak condition according to the manufacturer's schedule.

Managing Service and Credit Balances

The myMB app provides a transparent overview of a user’s prepaid service finances. Owners can log in to check the remaining balance on their Service Credit or any active Service Package. Furthermore,  myMB separately tracks the balance of Collect & Return credits, which are used for complimentary pickup and delivery services. This feature of myMB allows for precise financial planning, ensuring users are fully aware of their available benefits before scheduling their next dealership visit.

Access to Exclusive News and Promotions

myMB serves as a personalized channel for official communications from Cycle & Carriage Mercedes-Benz. Users receive notifications about the latest brand news, exclusive promotions for aftersales services, and special offers on MercedesBoutique merchandise, which can be purchased directly through  myMB. This direct line ensures that owners are always informed about opportunities to enhance their ownership experience, from discounted maintenance packages to new official merchandise, all curated within the myMB platform.

Practical Car-Care Tips and Guidance

Beyond scheduling and tracking, myMB offers educational content designed to help owners better understand and care for their vehicles.  myMB features a section dedicated to handy car-care tips and guidance. Users can browse through articles and short guides that cover various aspects of vehicle maintenance and operation. This resource within myMB empowers owners with knowledge, potentially helping them identify minor issues or better understand the recommendations provided by their service advisors.

Key Features

Direct service booking with instant confirmation.

Access to full vehicle service history and mileage logs.

Real-time tracking of Service Credit and package balances.

Management of Collect & Return service credits.

Exclusive news and promotional offers from Cycle & Carriage.

In-app purchases for official MercedesBoutique merchandise.